HSM340: Management of Health Services I - 4 Hours
A study of principles and methods utilized in the supervision of health care personnel and related activities or operations. Examine the supervisory process and its practical application in a variety of health care settings and situations. Management issues that distinguish health care organizations from other types of organizations will be identified and strategies for working through these issues will be discussed. Topics covered include basic functions of management, delegation, time management, supervisory effectiveness, interviewing, relationships, leadership, motivation, performance appraisal, employee problems, and human resources.