Class Schedule

CIS171 Section E - 2014 Spring Term

CIS171: Computer Support Services - 4 Hours

Prerequisite: CIS111

Students will learn how to successfully interact with end-users by learning effective techniques for: active listening, identifying and solving problems, documenting problems, solutions and procedures, and giving appropriate responses based on the end-user's level of expertise. Course fees may apply.

Brandon L. Blake

Brandon L. Blake
Title: Adjunct Faculty
Dept: Information Systems and Technology
Office: (not available)
Phone: (309) 692-4092
Fax: (309) 692-3893

Section Information

Section: E
Format: eLearning
Time: eLearning
LMS: Joule
Fee: $70.00
Seats Filled: 2 of 20

Sections Offered

2014 Spring Term (February 24th, 2014–May 18th, 2014)
Course Section Instructor Location Time
CIS171: Computer Support Services E Blake, Brandon L. Joule eLearning

Number of classes: 1