Class Schedule

CIS171 Section D - 2014 Fall Term

CIS171: Computer Support Services - 4 Hours

Prerequisite: CIS111

Students will learn how to successfully interact with end-users by learning effective techniques for: active listening, identifying and solving problems, documenting problems, solutions and procedures, and giving appropriate responses based on the end-user's level of expertise. Course fees may apply.

Donna M. Greer

Donna M. Greer
Title: Director of Information Systems and Technology
Dept: Information Systems and Technology
Office: 122
Phone: (309) 692-4092 x1220
Fax: (309) 692-4966

Section Information

Section: D
Format: On-Campus
Time: M 12:30pm–4:00pm
Room: 130
Fee: $70.00
Seats Filled: 3 of 13