Class Schedule

CIS171 Section N - 2014 Fall Term

CIS171: Computer Support Services - 4 Hours

Prerequisite: CIS111

Students will learn how to successfully interact with end-users by learning effective techniques for: active listening, identifying and solving problems, documenting problems, solutions and procedures, and giving appropriate responses based on the end-user's level of expertise. Course fees may apply.

Brandon L. Blake

Brandon L. Blake
Title: Adjunct Faculty
Dept: Information Systems and Technology
Office: (not available)
Phone: (309) 692-4092
Fax: (309) 692-3893

Section Information

Section: N
Format: On-Campus
Time: Th 6:00pm–9:30pm
Room: 126
Fee: $70.00
Seats Filled: 6 of 14