CIS171 Section N - 2014 Fall Term
CIS171: Computer Support Services - 4 Hours
Students will learn how to successfully interact with end-users by learning effective techniques for: active listening, identifying and solving problems, documenting problems, solutions and procedures, and giving appropriate responses based on the end-user's level of expertise. Course fees may apply.
|Dept:||Information Systems and Technology|
|Seats Filled:||6 of 14|