Class Schedule

BUS245: Customer Satisfaction Strategies

BUS245: Customer Satisfaction Strategies - 4 Hours

This course provides a study of the factors influencing consumer and organizational decision-making based on customer satisfaction. Students will understand the costs and benefits of effective customer satisfaction programs and model programs that can be used to acquire and retain customers.

Sections Offered

2018 Fall Term (August 20th, 2018–November 11th, 2018)
Course Section Instructor Location Time
BUS245: Customer Satisfaction Strategies E - Moodlerooms eLearning

Number of classes: 1